Two different Xfinity representatives lied to me about adding a free line to my account

I had two Xfinity representatives on two different occasions lie To me about adding a free line to my existing account. I have been with Xfinity for 8 to 9 years and when going over my account one day the representative who said he worked there for 18 years, And had a last name of [Edit: Personal Information].  I cannot remember. He said he could get me a free line added to my account if I switched my phone carrier to theirs. It sounded too good to be true but he swore up and down that I could add a line for free unlimited and if I wanted to add a second one, it would only be an additional $15. Being skeptical, and sounding too good to be true, I did not go through with it. I was very close, but decided to look into it farther and call Again and talk to a different Rep. The next, who is a woman I cannot remember her name told me the same thing. Yes, I could add an Unlimited phone line for free to my account. After confirming it with two different representatives, I decided it had to be true and maybe there was just better deals out and since I’ve been there so long, they were giving me a good deal! I ordered the Sim card. When it arrived. I waited till my next day off, which is Sunday I work six days a week, I decided to transfer from my T-Mobile account Whom I have been with for 9 to 10 years to Xfinity. Everything went as planned until the next morning. I checked my Xfinity app and seen that I was paying 45 and some change for this Unlimited phone line. I was outraged. I called, and after two hours of being on the phone and finally making my way up to a supervisor they are looking into the calls since they say every phone call is recorded to find the two calls where the representatives told me I could get the phone line added for free. I totally feel like I was tricked into Dropping T-Mobile and getting a line with Xfinity. The supervisor said there was nothing he could do for me until they looked through the phone calls, and That Could take up to two weeks. I asked the supervisor how often they are able to find recorded calls from customers and he said they usually Find The recorded calls. Although I feel like next time I hear from them they are just going to tell me that they could not find the recorded calls or they even mentioned something about those two representatives losing their job for lying to me. I don’t want anybody to lose their job, I just want what was promised to me from two different representatives at two different times. I would have never switched over to an Xfinity Phone line I thought it was free. Now I’m paying five dollars more a month. They Totally scammed me and lied to me. I honestly can’t Believe that they can get away with stuff like this! If this phone line does not get added for free, like promised, I will drop my Internet service from Xfinity and drop my phone service as well and never use them again. I will also recommend To anybody I meet Not to use Xfinity.