truth is not in this place

I called last night and spoke with  a guy about my mobile bill, ,my service was discoonnected. He told me not to worry I could pay on March 13 and service would be restored. I wake up this morning for work and no phone. Have been on phone since 739 this moring and spole tp  nobody buy people with attutudes and still no service. Xfinity should abide by what they say. This was a FLAT OUT LIE. BUT WHAT DO YOU EXPECT FROM THIS PLACE ?