Visitor
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1 Message
transferring SIM to eSIM on the same phone
can I transfer my line/account from physical SIM to the eSIM on the same iPhone 13 mini - therefore opening up my physical SIM for an international carrier?
Visitor
•
1 Message
can I transfer my line/account from physical SIM to the eSIM on the same iPhone 13 mini - therefore opening up my physical SIM for an international carrier?
CCAbbie
Problem Solver
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1.4K Messages
3 years ago
@user_6134ce
I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at https://comca.st/3SvUunF where an Xfinity Mobile expert is available 24/7?
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XMjfh
Visitor
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30 Messages
3 years ago
In theory, yes. But you will have to find someone in support who understands what you are trying to do. They will need to replace your device (even though it’s the same physical device). When they ask for IEMI, give them the IMEI2 value.
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