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Transcript of Chat with Xfinity agent
I had a long and complicated conversations with an Xfinity sales associate today and would like to get a copy of the transcript of that chat. There were a lot of promises made for the agreement that I approved. I just want to have a record of the conversation to make sure that there aren't questions regarding what I thought I was receiving based upon the promotions that were to be applied by the agent for the orders. I contacted the Xfinity assistant in the Xfinity app, but she indicated she didn't have access to the chat on her end and I was disconnected before I finished asking her who could contact to receive a copy of the transcript.


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