2 Messages
Trade in shipping label never generated
I’ve waiting for my trade in shipping label, and called at least 10 times and texted. Spent hours and hours for this promotion credit and no one can help. There are at least 5 ecm number been created for my case. No one followed up.
XfinityBillie
Official Employee
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2.6K Messages
1 year ago
@user_b98cua We appreciate your time in reaching out to us here on our Xfintiy Forums. Our access to Xfinity Mobile accounts is very limited. I understand that you have some tickets opened and have called and texted with our Xfinity mobile team without a resolution. Have you also tried chatting via this link: https://comca.st/3vkGv93 for further assistance with the concerns?
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user_b98cua
2 Messages
11 months ago
It took way longer to get it. I’m not happy about it.
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