1 Message
Tired of waiting in my gift card
I signed up in the end of January really nice guy on phone said he'd hook me up with a 100 gift card for signing up during their promotion. We'll here I sit no gift card excuse after excuse problems solved promises time and time again they messed up my account by adding my same phone twice which is why it got removed not my fault put the wrong email again their fault found nothing in my records about it time and time again and then I finally think it's been solved after 116 days they tell me I'm gonna get a call an email and I'd recive my gift card by email 10 days later call today nothing in my records state anything about a call or email or the gift card and am told I need to call June 30th if nothing has changed. I've called 5 times about it and they just keep pushing me back and back tell me what I want to hear don't put it into the records when I ask and I'm just sick of waiting it's a 100 gift card I'm sure yall can afford to follow through on the promises I was made in January to sign up.
XfinitySheila
Official Employee
•
804 Messages
5 months ago
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