Visitor
•
3 Messages
Text message transcripts
Hello. I am trying to get a text message transcript for an important text that was accidentally deleted from one of my phones. Unfortunately the phone had not been backed up on iCloud prior to the message being deleted so trying to restore from a backup did not work. I have also tried phone recovery software but it was unable to retrieve the message either. Please help!
CCChelseaA
Problem Solver
•
637 Messages
3 years ago
Hello there @user_c170c5 ! Thank you for taking the time to reach out to our team here via our very own community!
We want to see to it that you’re able connected with one of our Xfinity Mobile experts. For account security, our options with Xfinity Mobile accounts are extremely limited and we're unable to perform any device or account specific requests over this platform. Have you tried contacting our teammates via one of the following methods?
0
0