Texes

Some people get my texes some people don't there only getting pictures no texes why please advise

Responses

U

user_056032

3 Messages

1 year ago

Need help some people get my texes some don't they only get pictures if I send them

3

0

XfinityRaf

Official Employee

•

475 Messages

Good afternoon! Can you provide us some more details about your issue? Thanks.

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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1 year ago

0

U

user_056032

3 Messages

My phone is not fixed whatever you all did over the texts with me not happy

1 year ago

0

XfinityRichard

Official Employee

•

1.2K Messages

Hi there, @user_056032 Thank you so much for taking the time to reach out to us regarding some people get your texts and some do not. I'm very sorry for the inconvience this is causing you. I want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get you taken care of. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?-Richard

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

1 year ago

0

Plan

user_056032

Texes

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