Contributor
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35 Messages
Switched to NOW internet but kept mobile
I recently switched to NOW internet but kept my by the gig mobile plan. I was assured numerous times that I could do that with no charge but I received an email saying that since I’m not on Xfinity Internet I will be charged $25 a month for each line,in my case $50. . I’m hoping this is a mistake. If not it will force me to change mobile providers I would appreciate any clarification on this. Even the web said I could bring my mobile plan to NOW. Thanks.
XfinityJohnG
Official Employee
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1.5K Messages
1 month ago
Thank you for the question @Johno3. You can reach out to the NOW internet team at https://www.xfinity.com/support/now for any questions about the Mobile eligibility.
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DaveO3
Problem Solver
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771 Messages
1 month ago
Disclaimer
Restrictions apply. Not available in all areas.Xfinity Mobile requires residential post-pay Xfinity Internet. Line limitations may apply. Equip., intl. and roaming charges, taxes and fees, including reg. recovery fees, and other charges extra, and subj. to change. $25/mo. charge applies if Xfinity TV, Internet or Voice post-pay services not maintained.
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