1 Message
Swapping a Device Within the Same Account
HI,
I have two numbers in one Xfinity Mobile account.'
- Line #1: Purchased a device through Xfinity and still have balance on DPP, cell number ending in 5
- Line #2: BYOD and no DPP. Cell number ending in 7.
Is it possible to swap cell numbers between the line#1 and line#2 so that the DPP can be applied to Line #2 with cell number ending in 7?
Thanks!
XfinityChelseaB
Official Employee
•
1.1K Messages
11 months ago
Hello @user_2500cf, Thanks so much for taking a moment out of your day to leave a post on our community forum. We're not able to access your Xfinity Mobile account here but our Xfinity Mobile Team are experts at what they do, and I know they can get this resolved for you. You can reach our Xfinity Mobile Team with a call, text message, or via chat. Call or Text: 1 (888) 936-4968 or Chat with a Specialist:(https://www.xfinity.com/xfinityassistant/?channel=xMobile)
0
0