Hello @jshe! Thanks so much for reaching out about promotions! I'd be happy to take a look at your account and see what offers might be available for you. You have definitely come to the right place for assistance.
Send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.
XfinityQuemekia
Official Employee
•
586 Messages
17 hours ago
Hello @jshe! Thanks so much for reaching out about promotions! I'd be happy to take a look at your account and see what offers might be available for you. You have definitely come to the right place for assistance.
Send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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