1 Message
Still waiting for phone to be unlocked
I have met all requirements and phone is still not unlocked have been lied too and hung up on. I moved my phone services and now I will be moving all xfinity accounts. Your customer service is far below average. Can anyone say class action
XfinityDilary
Official Employee
•
1.7K Messages
1 year ago
Hello, @user_81510e. Thanks for posting on our Community forums. Here on our forums page, we are a bit limited with our Xfinity Mobile account access. We recommend you reach out to our Xfinity Mobile team for assistance. Have you tried reaching out to our Xfinity Mobile team by all of these means already?
- SMS Text Message: 1 (888) 936-4968
- Phone: 1 (888) 936-4968
- Chat
I you haven't. I would recommend you reach out to us that way. I'm confident that the experts on our Mobile team will be more than happy to assist you with this. Please let me know if there's anything else we can help with today.
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