1 Message
Still no gift card for my 4 lines!
I switched 4 of my lines in July and was told it was $300/line when I switched. I have yet to receive the gift cards and now I am told the promtion was $100/line. I would not have switched for that. Can somebody please reach out to me? This is very frustrating
XfinityAldrik
Official Employee
•
1.5K Messages
11 months ago
Thank you for reaching out to us @user_9st9qm! Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
See https://comca.st/3KQF8q9 for an example.
0
0