Visitor
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2 Messages
Still being charged after account was canceled
I am still being charged for my mobile phone even after I canceled it. How can I make this stop, I am now in Sweden so calling customer support is problematic
Visitor
•
2 Messages
I am still being charged for my mobile phone even after I canceled it. How can I make this stop, I am now in Sweden so calling customer support is problematic
XfinityThomasB
Official Employee
•
2.7K Messages
12 hours ago
Good morning user_76d49f. Appreciate you looping us in about the billing issue. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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