Stealing my credit card.

I haven't had xfinity mobile in over 2 months. The company swears I don't have an account, yet once a week this company tries to charge my credit card. I've been calling for two straight months to get these idiots to do their job. One day I was hung up on 10 times. 10 times! At this point I can't even get any one from the head office to answer the phone.

I've decided I'm contacting a lawyer and finding a way to force them to release my credit card once and for all. This is fraud and theft when I told them no.

This isn't a question.

Responses

XfinityRoberto

Official Employee

•

1.5K Messages

1 year ago

Hi there and welcome to Comcast @user_llbq3s. I am sorry to hear that you are getting charge notification for our Xfinity Mobile service. You are in the right place and I am happy to take a look at this for you.

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

Click "Sign In" if necessary
Click the "Direct Message” icon (upper right corner of this page)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
Press Enter to send your message

Let me know if you have any questions.

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user_llbq3s

Stealing my credit card.

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