requa's profile

Contributor

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160 Messages

Saturday, December 31st, 2022 1:55 PM

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Simpler Data Usage Widget

I am reposting this question nearly a year later. To keep track of usage on my shared data plan, I use the Xfinity Mobile widget. This widget is large at 5x1 but does show apparently accurate usage by our two Samsung Galaxy phones pegged to our plan cycle. What I'd really like is a smaller and simpler widget showing the usage graphically, such as the 1x1 data usage speedometer I recall from my days with Verizon. Is there any such widget out there that works well with Xfinity shared plans? A bonus would be one that can be used by more than just the primary line on the account so the whole family can tell at a glance how we're faring. 

Thanks, 

Dan

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Retired Employee

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192 Messages

3 years ago

Hello @requa,  thank you for reaching out to our Xfinity Community for support via Forums! Your feedback is truly appreciated and valued. We would love to take your suggestions into account to see if they can be implemented not only to assist you but those that may agree that an update to the internet data information would be beneficial to our customer's experience. Personally, I like the ability to see everyone's data at once but I can see what you mean by having the option to see daily usage, by the device using a graphical interface. Are you viewing your data from the app or website? 

Contributor

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160 Messages

3 years ago

Thanks for responding, @XfinityJoshM. For my needs, I'm not really that concerned about the breakdown of usage among the lines (only two lines on our plan) but I can see how that would be useful to others. I'm more interested in a small simple widget that graphically displays how much of our combined data allocation we have collectively used so far. This could be a bar graph, a pie chart, or some other visualization. I have tried third-party apps in the past, but they are typically cumbersome, requiring installation and updating on all plan devices, plus third-party apps don't necessarily count data usage in the same manner as Xfinity does. The current Xfinity Mobile widget is a full-width (5x1) box showing numerically how much of our by-the-gig allocation we've used and how many days remain in the current month. I'd just prefer something smaller and easier to decipher at a glance on my home screen. I can certainly get to the more detailed usage information in the app or on the website.

Dan

Problem Solver

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577 Messages

@requa Thank you for that additional information at as well, that is very useful feedback. At the moment we don't have any other widget that could do this, however, I will definitely forward this feedback to our engineers so we can hopefully make those updates in the future! -Christopher

I no longer work for Comcast. 

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