Should YOU Switched to Xfinity Mobile From Other Carriers Lured by their Promotions?

My answer is a HARD NO!

And here is why: - this was my personal experience just recently.

1. Bait and Switch - they may have put it on a fine print, but your customer assistant may not mention it to you upon enrolling - and then they also would never contact you to follow up on the reward. I HAD TO CHASE them for it after the 90 days and to date their response: 'someone will contact you soon, but I cannot promise you the time', after a having hard times to get through to actually get past their automated system, wasting hours of my time on the phone waiting and talking to multiple people.

2. They require you to show them your last bill from your last carrier to be uploaded on a website - WHICH WAS NEVER MENTIONED IN ANY FINE PRINT! Again, another tactic to wear you down as new customers to the point you would feel not need to be bothered for such.

3. They will slow your data down even if you selected Unlimited Plan after 30GB of use! There are other plans out there that are not throttling and deprioritizing. When I experience this, it happens during times from 7AM to 6PM in my area, which was almost 12 hours.

4. They also will charge roaming if you travel internationally. They offer International/Travel Plan at a price, which is laughable while other plans include it.

5. They asked your opinion on text message after any contact with their associate; I WAS NOT ABLE TO LEAVE ANY FEEDBACK since I gave them 0 (zero). Tech has been more sophisticated, I doubt it was not received because of my lengthy feedback.

CONCLUSION: DO NOT GET LURED BY THEIR PROMOTIONAL OFFERS/REWARDS. NOT WORTH THE STRESS THAT'LL ADD JUST MORE WRINKLE TO YOUR FACE AND MAKE YOU SOUNDS LIKE A MAD PERSON WHEN TRYING TO CALL THEIR CALL CENTER ASSOCIATES AS THEY DO NOT HANDLE SUCH MATTERS EITHER. YOUR CURRENT CARRIER IS ALSO MUCH MORE VALUABLE THAN THIS ONE.