Visitor
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2 Messages
Sequium Notice
Can I please have some support from a superior team that can help me, its been months after months and at some point I think I will have to use legal assistance. I been calling, chatting and going to the store because "I own over 1k" don't know from where and nobody seems to help, all I get is, you don't own, there is nothing here, but now I am getting a collection notification from sequium regarding that, and i am tired, this would be my last try being patient before I start making it impossible for xfinity
XfinityThomasA
Official Employee
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3K Messages
4 hours ago
Hello, user_iir7tx. Our team would be happy to help.
If you could please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to look into this with you. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. This is just a heads-up for next time, and I look forward to helping out here.
- XfinityThomasA
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