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Monday, February 16th, 2026 1:52 AM

Scam Phone Order on My account

There's a scam phone order on my account. The order number is 3729600278804115157 and was not authorized.

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Official Employee

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2K Messages

2 hours ago

 

user_u5yl03 Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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