Visitor
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1 Message
scam phone call from xfinity mobile 888 number
Received a call from Xfinity's 888 number. I was asked to verify different info that they already had access. My 2 cells phones and model. wife's name, home address etc....... I asked where they were calling from and said Phillipines. Very nice woman. Once she asked to verify my Social Security number, I had to refuse. She said that I could use my phone touch pad to also enter it. There was no way I was giving my Soc Sec number !!! I told her that she has all of my other info, why not my Soc Sec number. She said it was encrypted. That ended our conversation about any new phones available for me. haha
CCChelseaA
Problem Solver
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637 Messages
3 years ago
Hello there, and thank you for reaching out to our team here via our very own community!
We can certainly understand the hesitance in providing that information over the phone, and take our Comcast family account security with utmost importance!
With that said,if you ever feel that you've been a victim of fraud or anything of that nature, please feel free to visit the following link to make a report!
https://comca.st/3BPzlhm
Additionally, our Customer Security assurance team can also be reached by calling:
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