S20+ 5G Compatibility

Hello,

I purchased an S20+ 5G unlocked directly from Samsung. From what I've read support for the S20+ line is supposed to be available, but the compatibility checker sometimes shows the devices as incompatible. I've noticed that in some instances tech support is able to check the specific IMEI and assist with this type of situation.

Is the S20+ 5G supported? If so, can someone from Xfinity please help me get this phone added to my account?