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user_sr3rky
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Saturday, September 27th, 2025 3:36 AM

Roaming in Puerto Rico

I reside in California but my family is from Puerto rico and i go at least twice a year to visit and would like to know if while I am there my mobile will work. This is very important to confirm prior to make the switch from AT&T

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21 days ago

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XfinityDilary

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4 months ago

 

Thanks for posting on our Community Forums, user_sr3rky. And for your interest in our Xfinity Mobile Services. Yes, Xfinity Mobile works in Puerto Rico under the same terms as the U.S. mainland, with no additional roaming charges for talk, text, and data. 

 

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user_sr3rky

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Where can I get that in writing because I went to the store and they said I need to pay extra for Roaming in Puerto Rico?

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3 months ago

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XfinityDilary

Official Employee

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2.9K Messages

 

user_sr3rky I'm from Puerto Rico, and I have Xfinity Mobile. I've been able to use my phone when I travel to the island without the need to pay for roaming. You can also verify this information HERE. 

 

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3 months ago

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user_thgjfw

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21 days ago

I’m in Puerto Rico. I understand that I *technically* have coverage through Xfinity, but it is so spotty that I can’t reliably count on it to be able to, for example, call an Uber. Is there anything I can do to improve the situation while I’m here? 

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