Contributor
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25 Messages
Restrictions on 24-month Phone Discount Credits
Phones bought with discount credits must keep the same phone number. Because Xfinity does not support the cellular/LTE Galaxy Watch connected to my primary phone, a Samsung, I bought an Apple watch with plans to make the free iPhone SE my primary. Xfinity informed me that doing a phone number swap between the two Xfinity lines will end my credit discount, and I’ll have to pay the balance. I am glad that the agent told me about it and did not swap the numbers. I will probably get a used large-screen iPhone. Xfinity Mobile shared data plan is still the best deal for my family because none of us use a lot of data. What other restrictions are there?
requa
Contributor
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152 Messages
3 years ago
Not exactly a restriction, but with my last phone I got a debit card promo but could use that debit card and more to pay of the phone entirely without losing anything. Current offers are structured as a monthly discount over two years and is I pay of the phone, I lose the discount.
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XfinityAmandaB
Official Employee
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2.4K Messages
3 years ago
Hello there @Kam789 Thank you so much for your questions about what could remove your monthly discount on your Xfinity Mobile promotion. We do always want to make sure we are up front with each promotion there may be different qualification to keep the discount. I do recommend reaching out to our Xfinity Mobile specialists that can help! You can reach our Xfinity Mobile Support Center with a call, text message, or via chat:
SMS Text Message: 1 (888) 936-4968
Phone: 1 (888) 936-4968
Chat: https://comca.st/3IqgMlL
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