Good day user_6pex5o! I appreciate you connecting with us in our community, and even more so for being a member of the Xfinity Mobile family! If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, we be happy to go over this request on your mobile account for you 👍
How to Send Us a Direct Message:
Click "Sign In" if necessary.
Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
Click the "New message" (pencil and paper) icon.
In the "To:" line, type "Xfinity Support".
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
XfinitySeth
Official Employee
•
1.5K Messages
9 hours ago
Good day user_6pex5o! I appreciate you connecting with us in our community, and even more so for being a member of the Xfinity Mobile family! If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, we be happy to go over this request on your mobile account for you 👍
How to Send Us a Direct Message:
You can see how to send us a direct message here,
How to: Direct messaging within the forum | Xfinity Community Forum
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