Visitor
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1 Message
Remove card
i absolutely NEED to remove my card from the Xfinity Mobile autopay account. That account is -$120 already and it’ll be -$300 if that autopay continues.
Visitor
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1 Message
i absolutely NEED to remove my card from the Xfinity Mobile autopay account. That account is -$120 already and it’ll be -$300 if that autopay continues.
XfinityJamesC
Official Employee
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2.1K Messages
3 years ago
Greetings, @user_ab2b5a! Thanks so much for taking a moment out of your busy day to leave a post on our community forum about your auto pay settings.
I appreciate the urgency of this situation, and I want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any account specific requests over this platform. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat - https://comca.st/3NMwDxS - where an Xfinity Mobile expert is available 24/7?
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MikeJeter86
New Poster
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5 Messages
3 years ago
Comcast always gives you notice when a bill is due. This sounds like 3 plus months of nonpayment, its always advised to pay on time to avoid it because they will draw from your bank account to get it.
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