Visitor

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1 Message

Wednesday, March 25th, 2026 3:54 PM

Regional manager

I would like a call from a regional manager regarding dishonest and potentially illegal customer service issues.

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Official Employee

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3.6K Messages

5 months ago

Thanks for reaching out to us, do apologize for any inconvenience you're experiencing.

 

Can you give us a little more detail on how we're able to assist you today?

Visitor

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1 Message

1 month ago

Hello Xfinity 

I would  like an American speaking Regional Manager to help resolve  my on going  issue  of bill increase. Over a year this is happening, each time Ive called the bill is adjusted  but goes back to same the increase!

Thank you,

Official Employee

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3.6K Messages

Hello, @user_57ittq, and thank you for reaching out to our community forum to get assistance with your bill increase concern. Here, we are a part of the Comcast Corporate team and can assist you with all issues on the account. Can you tell me more detail about why your bill has increased and what the adjustments are for? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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