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user_pwao4q
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Saturday, August 29th, 2026 5:52 AM

Reactivating Xfinity phone

I am reaching out to inquire what is the amount that is needed to reactivate it my Xfinity phone number [Edited: "Personal Information"]

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3 hours ago

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XfinityChristy

Official Employee

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3K Messages

3 hours ago

 

user_pwao4q Hello and thank you for reaching out via our Xfinity Community Forums. We'd be happy to take a look at your Xfinity Mobile account and see what options are available for reactivating your phone number.

To better assist, could you let us know:

  • Is the phone number currently disconnected or suspended?
  • How long has the line been inactive?
  • Are you looking to reactivate service on the same device or a new one?

Please send us a Direct Message with your full name and service address so we can review the account and provide the most accurate information. We're happy to help!

 

How to Send Us a Direct Message:

  1. Click "Sign In" if necessary.
  2. Click the "Direct Messaging" icon.
  3. Click the "Start new conversation" (pencil and paper) icon.
  4. In the "To:" line, type "Xfinity Support".
  5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
  6. An "Xfinity Support" graphic will replace the "To:" line.
  7. Type your message in the text area near the bottom of the window.
  8. Press Enter to send it.

For an example of how to send us a Direct Message, check out this link.

How to: Direct messaging within the forum | Xfinity Community Forum

 

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