Visitor

 • 

2 Messages

Tuesday, December 28th, 2021 6:55 AM

Closed

Re Pre-paid VISA debit card-Please help

I have a Prepaid $150 visa card from xfinity as a promotional offer when we subscribe with xfinity last 2020.  I couldn’t find the card until now. I used it before and it still has some balance on it. But now it’s expired. Can you please help me and reissue a new card for me with the remaining balance????? 

This conversation is no longer open for comments or replies and is no longer visible to community members.

Oldest First
Selected Oldest First

Problem Solver

 • 

574 Messages

4 years ago

Hi, user_569f7b! Thanks for taking the time to reach out to us regarding our Xfinity Mobile services and promotion gift card that has expired. For specific Xfinity mobile concerns we recommend that you reach out directly to our experts in Xfinity mobile directly. They are specially trained to ensure that all of your questions or concerns are addressed. Here are some ways to reach them:

 

• SMS Text Message: 1 (888) 936-4968

 

• Phone: 1 (888) 936-4968

 

• Chat: https://comca.st/3mCfjA2

forum icon

New to the Community?

Start Here