Friday, January 19th, 2024 8:33 PM

Promotion card expired

Xfinity mobile card expired, not used. I thought the date was an expiration date like debit cards.

The fine print was not obvious to me.

I moved three phones to Xfinity. Became a Diamond member. How can we get the promised promotion money offered at the Xfinity store?

On top of that Xfinity Streaming app, part of the original package has been down the last 3 days on Samsung tv, known issue.

Retired Employee


252 Messages

3 months ago

@user_faykrk Could you please send our team a direct message. Our team can most definitely take a further look at this issue.To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window

2 Messages

@XfinityDanielB​ - Sent peer to peer  message.

forum icon

New to the Community?

Start Here