Regular Visitor
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6 Messages
Promo credit question
Hi, I have two phones that are currently getting a monthly credit due to a promotion when we got the phones. There are 7 months left of credits. If I pay off the phones will I still receive the monthly credits for the next 7 months or will the promo end early? The phones will remain active on the line.
jjozitis
Regular Visitor
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6 Messages
8 months ago
#xfinitymobile any comments?
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XfinityBenjaminM
Official Employee
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1.4K Messages
8 months ago
@jjozitis Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to look into this for you. Can you please send us a Direct Message with your full name and address? Here are instructions on how to send us a DM in case you need them:
Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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