Visitor

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1 Message

Sunday, April 19th, 2026 9:50 PM

Problems with my connection

Hi there I'm having issues with the connection of my internet and I would like to know if there is anything that I can do to get my internet back on 

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Problem Solver

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986 Messages

2 days ago

@user_gnv262 Have you checked the Xfinity app for any outages in your area? You can also run the troubleshooter for help with connectivity problems.

Official Employee

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2.4K Messages

7 hours ago

Hello @user_gnv262 are you still experiencing issues with your service at this time? 

 

If so, can you please elaborate on what you have tried so far? We do have a great starting point here with Xfinity Internet Troubleshooting Tips. 

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