New Poster
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2 Messages
Price Increase Mobile
I was told by Xfinity Agent that my price per gig ($12) was grandfathered in since I had been with Xfinity since day 1. Now my bill is at $20, and I have read other customers with similar complaints, so I would like to know if I was locked in at $12 or if I was told something incorrect.
XfinityDilary
Official Employee
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1.8K Messages
4 months ago
@huls2018 Thanks for creating the public post. We can continue through DM now. I will reach back shortly to continue with the verification process. Thank you!
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