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Prepaid card was issued to Comcast accounts, however I can't use Comcast email.
When I checked the status of the prepaid card, I saw that it had been issued and sent to my Comcast account. However, I'm unable to use my Comcast email. They mentioned that 'Beginning June 3, 2024, customers will not be able to create new Xfinity Email (comcast.net) accounts.' I even tried chatting with an agent on the ComcastTrack website, but they just suggested checking the junk or spam folder. I called customer service, but the response from the AI was the same.
How do I get a card ?
XfinityThomasD
Official Employee
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899 Messages
3 months ago
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