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My name is Robert [Edited: "Personal Information"] and I’m disputing Credence Reference [Edited: "Personal Information"] that was dated February 18, 2025. Xfinity Mobile is refusing to take back their phone, because I am refusing to support their fraudulent activities by making payments on an illegal transaction. As a result, Xfinity Mobile has sent my account to collection in order to ruin my perfect credit. Xfinity Mobile customer service representative implied that I would have to sue their company or pay the bill. Xfinity Mobile hired phone fraudsters as their representatives. On a recorded line, the first Xfinity representative offered a $30 deal promising that I could keep my T-Mobile phone, receive a new phone number, and receive a free mobile phone for $30 a month with unlimited talk, text, and data. After approximately 3 weeks after receiving the phone, I received a text message stating that I had exceeded my 2 gigs of data and that I would be charged for extra gigs. I immediately called Xfinity Mobile customer service to complain. The representative lied and stated that I could keep my current Xfinity mobile phone, receive a new phone number and a new free phone, and pay only $30 a month for unlimited talk, text, and data. I informed the Xfinity Mobile representative that I would NEVER give up my current plan with Metro by T-Mobile. So, on a recorded phone line, the second Xfinity Mobile representative offered the same $30 deal promising that I could keep my T-Mobile phone, receive a new phone number, and receive a free mobile phone for $30 a month with unlimited talk, text, and data. The first bill was $66, and I paid it thinking that it included an activation fee. I refused to pay the second bill of $66 and informed Xfinity to cancel the service nearly a year ago and to send me the equipment return package for their phone equipment. I have made 12 attempts to return their phone, and on the 13th today, the representative implied that I would have to take Xfinity to court or pay the unlawful payments.