Visitor
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2 Messages
Porting phone number from Xfinity Voice to Xfinity Mobile
I am trying to port the phone number from my Xfinity Voice to Xfinity Mobile and stuck in the activation process. I have made no progress after several Chat line discussions and phone calls with Customer Support. Today, I was told by Xfinity Customer Support that it will take 10-20 days for activating my Xfinity Mobile line/number/service. I am hoping someone here could help 🙏
CCLuis
Problem Solver
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493 Messages
3 years ago
Hi, @user_952139. Thank you for taking the time to bring this issue to our attention. At the moment, we are limited on access to Xfinity Mobile Accounts on this platform. Just to confirm, (I see that you've spoken to some of our reps), but have you had an opportunity to work with our Xfinity Mobile team? If not, we recommend reaching out to our XM experts to ensure your concern is properly addressed. You can reach them by texting or calling 1 (888) 936-4968. You can also chat with an expert here https://comca.st/3bkJJV5.
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