3 Messages
Port Out!!
I been having my number for over 10years I which to Xfinity mobile thinking it was a good plan which it’s not I been getting over charged for one line… I been tryinto port out since when I have to pay my balance just to move to another carrier this don’t make any sense.. y’all have my number hotline for what…. I’m very tired and frustrated with this company I will never get it again nor will tell anyone to get y’all service it’s terrible
XfinityLinda
Official Employee
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1.3K Messages
1 month ago
Thanks for meeting us here in our community, @user_8tz0f8. Sorry to hear about your experience, and we can imagine how frustrating this has been for you. Is your number in the porting process now?
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tuffigirl
Contributor
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178 Messages
1 month ago
Of course you have to pay your bill before you port out! What would make you think they'll give you your number so you can turn around and stiff them on the bill? I'm sorry but with so many legitimate complaints on this forum this one is just nonsense.
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