Hello and welcome to Comcast @user_drbedu! I am sorry to hear that your phone is not working after it was ported. You are in the right place and we are happy to assist you today with your concerns. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?
XfinityRoberto
Official Employee
•
1.8K Messages
4 months ago
Hello and welcome to Comcast @user_drbedu! I am sorry to hear that your phone is not working after it was ported. You are in the right place and we are happy to assist you today with your concerns. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?
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