U

Visitor

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9 Messages

Wednesday, May 17th, 2023 9:33 PM

Closed

port in number to existing Xfinity Mobile account/line

Can one port in a number to an existing Xfinity Mobile By-the-Gig account/line and thereby "replace" the current number on that Xfinity Mobile line?


Say I sign up for the "free" Google Pixel 7 deal (bill credits for 24 months) and port in a number (NUMBER1).

Then at some later time, I may want to port in another number (NUMBER2) and use that instead of NUMBER1.

Can one do that? Will the bill credits for the "free" Google Pixel 7 phone still continue?

Official Employee

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352 Messages

2 years ago

Hello, thank you for reaching out today! I do have to apologize, our team here does not have access to Xfinity Mobile accounts, due to account security measures. I recommend reaching out to our Xfinity Mobile experts. I am confident they will be able to help you with this matter. Thank you. You may also visit any local Xfinity store with your mobile questions and concerns. 

You can contact our Xfinity Mobile support center via any of the following methods:• SMS Text Message: 1 (888) 936-4968• Phone: 1 (888) 936-4968 or 844-389-4681.

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