U

Wednesday, November 1st, 2023 5:07 PM

Closed

Pissed off

I been on hold with xfinity mobile for 4 hours an no help an the call hung up after 4 hours 

Official Employee

 • 

3.8K Messages

1 year ago

Hello @user_k2tdg0! Thanks for taking the time to reach out to us on our Forums. We appreciate you being a customer with us, and I am sorry to hear that you have not been able to get in contact with our Xfinity Mobile department. This is never the experience we strive for our customers to receive.

Xfinity Mobile support on social media is currently limited, and we only have access to help with general questions about pricing, service offers, and basic troubleshooting available on xfinitymobile.com.

For the best assistance, please contact our Xfinity Mobile support center through any of the following methods: 

To confirm, have you tried reaching out to that department via one of the other support methods? 

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