U

Monday, November 6th, 2023 9:32 PM

Closed

Phones not working after switch from Verizon

I can’t make calls or texts after switching our phones over and they added an extra number to my account

Official Employee

 • 

967 Messages

1 year ago

@user_3nbtuh, Thank you for taking a moment from your day to create a post on our Community Forums. I do apologize that due to account security, our options with Xfinity Mobile accounts are very limited. We are unable to perform any device or account specific requests over this platform, but I do want to ensure that you’re able to get in touch with the right team. Have you already tried contacting our Xfinity Mobile team either by phone at 1-888-936-4968 or by chat using this link?

forum icon

New to the Community?

Start Here