1 Message
Phones not working after switch from Verizon
I can’t make calls or texts after switching our phones over and they added an extra number to my account
1 Message
I can’t make calls or texts after switching our phones over and they added an extra number to my account
XfinityThomasD
Official Employee
•
865 Messages
11 months ago
@user_3nbtuh, Thank you for taking a moment from your day to create a post on our Community Forums. I do apologize that due to account security, our options with Xfinity Mobile accounts are very limited. We are unable to perform any device or account specific requests over this platform, but I do want to ensure that you’re able to get in touch with the right team. Have you already tried contacting our Xfinity Mobile team either by phone at 1-888-936-4968 or by chat using this link?
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