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user_bi50h9
1st Topic

Visitor

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1 Message

Sunday, September 28th, 2025

Phone upgrade

I’m trying to upgrade my phone but keep getting the same response and I’m thinking it’s no longer worth using Xfinity for my home internet and home phone I have been a loyal consumer for years and it’s actually a company that could care less 

Question

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Updated 

27 days ago

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Accepted Solution

XfinityBrianH

Official Employee

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1.7K Messages

27 days ago

 

user_bi50h9 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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