Visitor
•
2 Messages
Phone stolen by FedEx
I never received my phone that I ordered. I was told that there was anattempt to deliver the phone but no one was home which is untrue. I waited for days and still hadn’t received my phone. I went to the FedEx store that was listed on my shipping information and was told that the phone was not there and believed to have been stolen by a Fedex employee and I need to file a claim. Can someone please help me!?
user_c39ddc
Visitor
•
2 Messages
4 years ago
What happened when you filed the claim with FedEx?
1
0
CC_Tony
Retired Employee
•
1.4K Messages
4 years ago
@user_5318d8 Thank you for your submission. Unfortunately, our Forums team does not have the ability to look into Xfinity Mobile orders. We recommend reaching out directly to Xfinity Mobile Support. You can reach them by phone or text at 1 (888) 936-4968 or through their website at https://comca.st/3qkcoeX. We really appreciate your time and patience in this matter.
0
0
user_3ca0a6
Visitor
•
2 Messages
3 years ago
Just wondering if you ever got a resolution on this case. Same thing happened to me yesterday, I opened the box I received from FEDEX and it was empty. I have spent countless hours with Xfinity Mobile customer service and Fedex and had to file a police report....crazy
0
0