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Wednesday, October 25th, 2023 10:53 AM

Closed

Phone number transfer

Due to xfinity not being available in my new state I have moved my services to Spectrum

 Due to xfinity systems I have now been with out phone service for over 36 hours. Trying to reach anyone that can help seems to be impossible, every o e of on the wrong tier. What do I do?

Official Employee

 • 

2.5K Messages

1 year ago

@user_00o35d

 

I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Please reach out to our Xfinity Mobile team with the options below. 

 

Text Message: 1 (888) 936-4968
Phone: 1 (888) 936-4968
Chat: xfinity.com/xfinityassistant/?channel=xMobile

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