1 Message
Payoff a device
Xfinity keeps attempting to collect the balance on a device I purchased. I have switched to another server. And I called several times about making payments. Since I can not afford to pay the total due all at once. No one has been able to help me in any way. I did not authorize Xfinity to attempt to collect the total amount. But I am perfectly willing to pay the balance in installments. How can I get a payment arrangement?
XfinityDilary
Official Employee
•
1.7K Messages
10 months ago
Hello, @user_3bnzft. Thanks for posting on our community forums for assistance. I'm sorry to hear about the balance concern. To confirm, have you tried reaching out to our Xfinity Mobile team by phone at 1 (888) 936-4968, by text, or through our Xfinity Chat Assistant already?
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