Visitor

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1 Message

Saturday, July 4th, 2026 11:24 AM

Pay off

Trying to find how much money is remaining to pay off phone and iPad

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Selected Oldest First

Official Employee

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2.6K Messages

20 days ago

@user_nxix1v This is a great question. Have you tried logging into your Xfinity App and checking the Mobile tab section for those details. Our team can also provide it for you. Can you please direct message me your first and last name along with your full service address so I can assist you further?
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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