Pay my bill

I have spent 3 hours trying to pay my bill with a gift card that my Grandma and provided for me.And every time I put it in, it tells me that it won't accept it.Please help me to pay my bill.So that I don't lose my number , thank you

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user_bko0oy

Visitor

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1 Message

2 months ago

I am trying to pay mg bill

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XfinityJohnG

Official Employee

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2.5K Messages

Thank you for reaching out to our team. Are you attempting to make a payment through your Xfinity app, online at the Xfinity.com/myaccount site or through the Phone IVR?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

2 months ago

0

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user_egi9lh

Visitor

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3 Messages

18 days ago

So why is is so hard to pay your bill looks like people having issues with it like me

0

Plan

user_rx2evk

Pay my bill

user_bko0oy

XfinityJohnG

user_egi9lh

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