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user_rx2evk
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2 Messages

Wednesday, December 17th, 2025 5:44 PM

Pay my bill

I have spent 3 hours trying to pay my bill with a gift card that my Grandma and provided for me.And every time I put it in, it tells me that it won't accept it.Please help me to pay my bill.So that I don't lose my number , thank you

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2 days ago

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user_bko0oy

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4 days ago

I am trying to pay mg bill

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XfinityJohnG

Official Employee

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2.4K Messages

Thank you for reaching out to our team. Are you attempting to make a payment through your Xfinity app, online at the Xfinity.com/myaccount site or through the Phone IVR?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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