1 Message
Pay as you go roaming bill
Hi there,
I had issues with the mobile billing as I had activated the pay as you go billing and the bill for a month is very high. I am looking for any leverage in retrospectively applying the global travel pass so that it can be bring my bill down.
this was a short travel and unfortunately, an emergency one. I misread the situation and would like to rectify this. Appreciate any inputs.
XfinityJamesC
Official Employee
•
1.5K Messages
17 days ago
Greetings, @user_1d7791! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I want to ensure you are provided the best support possible! Can you tell me a little more about your mobile concern? Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat - https://www.xfinity.com/xfinityassistant/?channel=xMobile - where an Xfinity Mobile expert is available 24/7?
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