Visitor

 • 

1 Message

10/30/2026 7:24 PM

Over the phone customer service support on 10/30/2026

My customer service agent was Addie and he did such an amazing job I wanted to share my experience! I was accidentally upcharged on my mobile plan for two months and Addie made sure the problem was fixed and even helped me lower my internet bill! I couldn’t be happier! Trying to resolve problems can be frustrating especially over the phone but he made it easy for me to understand, was kind and helpful. Thanks! 

Oldest First
Selected Oldest First

Official Employee

 • 

616 Messages

16 hours ago

 

user_735me4 Hi there.  Thank you so much for sharing your experience with us.  I am so glad that he was able to get that resolved for you.  Please feel free to reach out if you have any additional questions or conerns. 

 

forum icon

New to the Community?

Start Here