order confirmation

I received an order number but not a confirmation email for a new phone and line I ordered through the Xfinity app.

Responses

Oldest First

Selected Oldest First

XfinityChelseaB

Official Employee

•

2.1K Messages

27 days ago

Hello @user_3lljqs, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Are you still needing help with this concern?

2

0

luketowey

Visitor

•

1 Message

Yes. I was expecting a new remote for my tv and was checking the status of it

Like

Reply

17 days ago

0

luketowey To check your Xfinity order status online, sign in to your account on the Xfinity website or use the Xfinity app, then navigate to the Billing or Devices section to see tracking details, estimated delivery, and carrier links for shipped items, or check your email for shipping confirmations with tracking numbers.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

15 days ago

0

Plan

user_3lljqs

order confirmation

XfinityChelseaB

luketowey

XfinityBrianH

New to the Community?